Do you offer Click and Collect?
Yes, we offer pick up from our Boutique at 159 Melbourne Street North Adelaide.
Can I place a phone order and ship from Boutique?
Yes, we accept phone orders and will ship from our Boutique. Please call us on 0455 328 954
What Payments do you accept?
Credit Cards
We accept Visa, Visa Debit, MasterCard & American Express.
PayPal
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to henne.com.au.
Afterpay
Available for Australian, customers. Simply shop and proceed to checkout as usual. At checkout, you will choose Afterpay as your payment method. You will then be directed to the Afterpay website to register and provide payment details. If you are already an Afterpay user, just log in to your Afterpay account. Then complete your order.
Where do you deliver to?
We ship worldwide with our international delivery partner. Please see shipping information here.
Do you offer same day delivery?
Unfortunately we are unable to offer same day delivery, however we work to get orders out ASAP. If you need your order to be prioritised, please email Lesser Store at info@lesserstore.com
What Currency will I be charged in?
All orders are charged in AUD.
What do I do if I have received a faulty or incorrect piece?
Please submit images of fault to info@lesserstore.com and the customer care team will be in touch.
I made an error in my order, how do I change my order?
Please email info@lesserstore.com with the order number, name on the order and the item you are seeking to adjust. Our customer care team do work quickly so note that the item may have been processed and shipped. If so, we are unable to amend the order. However, if it’s yet to be packed, we will adjust as per request.
Can I return an online order in-store?
Yes. If your order is within our Return Policy requiremnets, you are more than welcome to return it in-store at our Boutique at 159 Melbourne Street North Adelaide.
Can I return a sale item?
Lesser Store does not accept returns or exchange on sale garments unless deemed faulty. All sale items are final sale.
What can I expect from a Private Appointment?
We love hosting private appointments with our customers. You have a one on one with our Boutique Stylist who will assist with personalised wardrobe advice. Whether it be for a season change, a style upgrade or the search for a unique gift. This is time focused on you and your needs.
Make an appointment HERE.
My size is unavailable, am I able to order it in?
We do order stock in for our customers, if there is a style that you like from any of our brand, we will endeavour to get this for you. Please email info@lesserstore.com for any requests.
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